Social chit-chat is a vital part of being human. But how does that fit in with the new normal of hybrid or home working where our physical contact with others is limited?
As a manager, I recall an occasion where I interviewed a lady for a job opportunity in my team. She was a good candidate, but not the most qualified for the position, so missed out on getting the role. Some days later, one of my team said to me “I didn’t know that you interviewed my sister for a job here”, to which I replied, “No, that’s her business if she wishes to tell you, not mine – those things are confidential”. Over the next few days, I heard this story repeated (in various versions) through the office “grapevine” with the message that, “Bob can be trusted to keep confidences”.