There’s a great example of what innovative local businesses can do when the ‘chips are down’. Steve Stannard of the Cyclista Espresso Bar and Roastery in Palmerston North, NZ, knew that after four weeks without, Kiwis really wanted their good, barista made coffee. But how to get it to them from his café in George Street, Palmerston North without breaking the Level 3 restrictions?
He could, as others have done, start a phone or online initiated delivery service – but with limited resources, this was not feasible. As a successful business owner, Stannard also knew something that often other businesses forget – it’s not just about the product or service, it’s the experience. "Part of getting coffee is the experience. It's not just about getting your coffee; people like to come in for a chat" Stannard said.
Pondering this conundrum during Level 4 lockdown, Stannard got the brilliant idea of